NewsOpportunity Bank is once again SMART-certified: Client Protection confirmed to be in line with the financial inclusion standards
Opportunity Bank Serbia (OBS) has once again been awarded with the SMART Client Protection Certificate. The institution that has awarded this certificate to OBS, Smart Campaign, works globally to create an environment in which financial services are delivered safely and responsibly to low-income clients. Smart Certification is a way for financial service providers to demonstrate their commitment to client protection.
Certification inspires institutions to improve. Institutions that want to be certified must perform at a high standard of client protection. Institutions that have completed the certification process have found that it not only improves their business but also increases staff morale. HERE you can view all SMART certified institutions.
Certification helps investors, donors, and regulators distinguish financial institutions that put clients first. By directing investments to certified institutions, an investment fund can send a strong message that it takes client protection seriously. The IDB, Deutsche Bank, FMO, and Oikocredit all look for the Smart Certificate as an important factor in selecting investees.
Certification benefits clients. Clients have the right to be treated fairly by the institutions they work with and should feel proud to bank with a Smart Certified institution, knowing that the institution is doing everything in its control to protect them.
Smart Certification provides an independent, objective seal of confidence that a financial institution is doing everything it can to treat its clients well and protect them from harm.